Wholesale

Send an email to beth@bethhemmila.com to inquire about setting up a wholesale account with Hint Jewelry.

Minimum Order
$200 minimum order plus handling fees and costs for insured flat rate USPS Priority Mail shipping to anywhere in the United States. I may be able to ship internationally for wholesale orders. Please contact me to find out if international shipping is possible. Subsequent wholesale orders $100 minimum plus shipping fees.

Payment

I prefer to invoice all wholesale orders through PayPal. If you do not have a PayPal account, you will still be able to pay with a credit card through PayPal. I will accept checks and money orders but will not ship your order until payment has cleared.

Turnaround Time
In-stock items ship within 5-10 business days of your order date. Because my charms are handcrafted, there may occasionally be an out-of-stock item that requires longer production time. If an item is on back order, I will contact you with the estimated shipping time.

Once your order ships, you will receive an email confirmation with tracking information from PayPal. Please set your email to receive messages from PayPal.

Returns and Exchanges
If you are unhappy with your purchase, contact me immediately by email at beth@bethhemmila.com. If the items are returned in good condition within 7 days of receiving it, I will refund your payment minus the original shipping and handling costs. I also honor exchanges within the first 7 days and will invoice new shipping charges incurred. Return shipping to Hint Jewelry is the buyer’s responsibility.

For your protection, pack your return items securely, ship your order with an insured trackable courier, and retain your receipt. Hint Jewelry is not responsible for items damaged or lost in transit. Please include a note with your name and reason for the return.

Customer Service
Direct all questions and inquiries to: beth@bethhemmila.com. When awaiting a response, please note that my business hours are Mon-Fri, 9-4PM PST.

Materials and Care
Hint Jewelry is designed and handcrafted by Beth Hemmila and items are listed as either Sterling Silver or Oxidized Sterling Silver. Sterling Silver is a precious metal composed of 925 parts of pure silver and 75 parts alloy. Oxidized Sterling Silver is Sterling Silver that has a blackened finish. Each piece is handcrafted using the best materials, and although I make every effort to ensure design and sizes are accurate, there may be slight variations due to the handmade nature of the materials.

The nature of precious metals causes them to develop a natural patina over time from exposure to oxygen, moisture, and chemicals in the skin. If you would like to discourage the tarnishing process, keep charms clean and dry, and store in an airtight container such as a Ziploc bag or a jewelry box. Purchase anti-tarnish strips or blocks if on display.

If tarnishing occurs on Sterling Silver pieces, rub gently with a soft polishing cloth. Over time, the dark finish of Oxidized Sterling Silver may wear to become an antiqued looking patina of dark grey and silver. This is a natural reaction of the patina to normal wear.

Repairs
I will repair items purchased through Hint Jewelry within 30 days of purchase. Please note that Hint Jewelry is not responsible for shipping charges on repair items. Please contact me first for repair authorization at: beth@bethhemmila.com

Pricing
Prices are subject to change due to fluctuations in the precious metals market. Please request a new price list if you have not ordered recently.

To read the stories behind the charms visit my blog.
To see a sizing chart for my charms click here.

© 2008-2017, Beth Hemmila, Hint Jewelry